07 54049246
hello@altisbk.com
Mon-Fri 8AM-6PM

ALTIS BANK Complaints Service

Your satisfaction is our absolute commitment. We handle every complaint with rigor, complete transparency, and banking efficiency.

Our Complaint Handling Process

A structured and transparent journey with ALTIS BANK

1

Filing Your Complaint

Submit your complaint via our secure ALTIS BANK online form or through a personalized branch appointment

2

Immediate Acknowledgment

Automatic confirmation within 2 business days with assignment of a unique ALTIS BANK tracking number

3

Thorough Analysis and Processing

Meticulous review of your case by our qualified ALTIS BANK specialists with proven banking expertise

4

Resolution and Detailed Response

Comprehensive response and concrete solution proposed within maximum 15 business days guaranteed by ALTIS BANK

Contact Us

Multiple channels to convey your concerns to ALTIS BANK

By Phone

07 54049246

Monday to Friday from 8:00 AM to 6:00 PM - ALTIS BANK Complaints Service

By Secure Email

Response guaranteed within 48 business hours by ALTIS BANK

At ALTIS BANK Branch

Guichet Place de Curala 5 1934 Le Châble

Monday to Friday from 9:00 AM to 5:00 PM